Josephine Byrnes-Luna

Registered Professional Counsellor | Supervisor |
Nationally Accredited Mediator (NMAS)

Workplace Mediation


What is Workplace Mediation?

Workplace mediation is a cost-effective dispute resolution process where an independent party (The Mediator) assists two or more people via a meeting for a productive discussion about issues that need resolution and work to achieving ongoing workable relationships.

Some Benefits of Workplace Mediation

  • Each person has the opportunity to be heard throughout the process
  • The focus of discussion is on the future relationship of the parties, providing an important way forward.
  • The mediator is an accredited independent party to the process.
  • Any outcomes of the mediation or facilitation are mutually agreed by the parties.
  • No outcome or solution is imposed on the parties by a third-party decision maker.
  • The parties own their discussions and agreed upon outcomes.
  • Mediation is a much more cost-effective method of dispute resolution than that of the legal process.
  • The mediation process is timelier than perhaps more formal processes and can normally be settled within a few sessions.

In some instances, with Josephine, a one-day service is achievable.

Successful workplace mediation can assist your organisation to strengthen ongoing internal and external working relationships towards achieving better outcomes for all parties involved.

Please contact Josephine for more information.

Many workplace disputes get resolved rather easily by those involved or by simple management interventions. Other disputes are more difficult and mediation is becoming an appealing method for resolving such disputes, because it can be quick, confidential and empowering to employees. (2019 BillEddy, LCSW, Esq.)



Josephine Byrnes-Luna is an Emverio endorsed Workplace Mediator.

This means that:

The mediator has been approved by Emverio Workplace Mediations to conduct workplace mediations on its’ behalf.

  1. The mediator has been trained in applying the Emverio Workplace Mediations model.
  2. The mediator is provided de-briefing and professional development opportunities.
  3. The mediator reports to the Emverio National Practice Manager and has a workplace complaints and feedback process that you can access.